What you actually save
Booking.com doesn't show the guest a line-item fee — its commission, around 18 percent, is built into the nightly rate before you ever see it. This is why the same cabin for the same week, costs more there than it does here.
Booking direct, the listed nightly rate is the rate. Add a flat cleaning fee and Montana's 8 percent lodging tax — which we collect and remit to the state — and that's the whole bill, nothing padded on top. The ledger below runs three real stays end to end.
Who you're actually talking to
Bookings come straight to one of us — Forrest most days and Marielle on others. There is no support queue. There is no chat-bot. There is no offshore call center reading from a script. Email goes to our actual inbox, gets answered the same day, and the person who answers is the person who controls the business.